What Customers Are Saying About 7k Metals: A Review of Reviews
What are customers saying about 7k Metals?
As a rapidly growing player in the precious metals industry, 7k Metals has attracted a global customer base eager to purchase gold, silver, and collectible coins. And with a large customer base comes plenty of feedback. In this review roundup, we’ll take a look at customer comments across multiple platforms to paint a picture of how this precious-metals company is performing in areas like product quality and customer service.
To get a well-rounded picture, we'll be looking at reviews from three platforms, including the Better Business Bureau (BBB), TrustPilot, and Google Reviews. Each platform brings its own unique nuances to the review table. For example, as Google Reviews tends to have a larger sample size, that platform gives us a better statistical look at customer sentiment. While the BBB and TrustPilot have fewer reviews, they still provide valuable insights into customer experiences, especially when we dive into each individual comment. Regardless of the platform, though, there are a few commonalities that seem to be popping up across all three, including frequent occurrences of words like “Amazing,” “Great,” and “Quality.”
Better Business Bureau
To illustrate this, here are a few snippets from the Better Business Bureau demonstrating the frequent occurrence of how “great” customers feel the company is:
“Great ownership, strong entrepreneurial spirit.”
“This is a great way to learn about gold and silver plus the massive benefit of private storage vault.”
“It’s a great company with integrity, great founders, and a great asset that has [with]stood the test of time.”
“Get on the bandwagon, people! It’s a great thing and you won’t be disappointed!”
As you take an even deeper dive into the BBB reviews, you begin to realize 7k's customers come from a wide range of backgrounds and experience levels, from seasoned coin collectors to those who are brand new to the world of precious metals. That’s important to note because it’s no easy feat for a company to satisfy such a diverse customer base! And yet, 7k manages to do just that. Here’s more of what they’re saying on the BBB:
“I've been a 7k member for two years. I have been collecting bullion and collectibles, and my experience has been exceptional—from cost to customer service to follow-through. Even with the company’s growth, they’ve maintained their excellent service. I’m completely satisfied and excited about the future with 7k Metals.”
“My experience has been only exceptional from cost, customer service, and follow through. The amazing thing though is all the growth the company has experienced with very little interruption in excellence. Management keeps making the benefits of membership more enticing. I [am] completely satisfied and totally excited about the future with 7k Metals.”
7k TrustPilot Reviews
The reviews on TrustPilot echo much of the same sentiment we find on the BBB. And while TrustPilot has fewer reviews than the BBB, it’s still worth taking a look at what those customers are saying, including multiple occurrences where they give praise to 7k’s leadership. It’s rare for customers to highlight management in their reviews and even rarer for those mentions to be positive, which we see in the reviews here. This nod of approval for the company’s leadership is definitely a positive sign to see on a review platform. Here are a few examples that speak to 7k’s management team:
“I appreciate the leadership and mission of 7k Metals. It’s the first of its kind in this space. They know the times that we are living in and want to make a difference in the lives of others.”
“The management is so wonderful; they truly care for their customers.”
“The co-founders are professional and of high integrity. I have spent time with them and love that they are genuine, trustworthy, and have great family values. I have been so blessed to have opportunities to know key staff members.”
7k Google Reviews
Now for the big daddy of review sites: Google.
As the internet’s dominant customer-feedback platform, with Google Reviews, we continue to see more of the same great customer feedback showing in the BBB and TrustPilot but with even more depth.
Just like on other platforms, the many 5-star reviews include a blend of comments praising the high quality of 7k’s customer service, its amazing products, and its stellar leadership:
Here are some comments from Google Reviews, echoing the same sentiment found on the other platforms:
“7k is a solid, with great founders who are making a significant impact by disrupting the gold and silver industry.”
“A great company to buy gold and silver from!”
“Wow! Making physical gold and silver available to everyone, regardless of status, income, or current situation, 7k Metals is a home run and a no-brainer.”
“I LOVE 7k!!!! I’ve learned so much over the past year, and the lives of my family and myself are changing because of it.”
“Absolutely great company! Amazing people!”
“7k is the BEST. I was hooked when I received my first coin.”
“Integrity, ethics, expertise, and professionalism define this AMAZING company!”
Final Thought About 7k Metals Reviews
After diving into reviews across these three platforms, one thing is clear: 7k Metals is doing something right in order to earn such an impressive response from its customers. Whether it's their exclusive coin collections, top-tier customer service, or great leadership at the helm, 7k customers are clearly happy with their experience.
